Refunds and Exchanges
Returns will be accepted for 14 days after receipt of items. The buyer is responsible for return shipping. Orders that have been custom made cannot be refunded. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please contact the store if you have any issues that need resolving! 


Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Pluck'd Designs are not responsible for delays due to customs.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Digital downloads